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  • I just purchased and received the Remington Lite cabinet from you guys and the temperature just keeps getting colder and colder. The other day was it 59 degrees Fahrenheit, today it's 52 degrees Fahrenheit. I don't know what to do, I have it set to 68.5, the heating symbol is showing on the screen, but nothing is happening except the temperature is actually dropping. This is crazy, and it is messing with the humidity in the cabinet. I think that my humidor is broken.

    Hello.   This will help dial in your cabinet so that you can get your temperatures into a normal range.   Overview: Each cabinet has a humidity sensor that is calibrated differently from the factory.  No one sensor is set just the same. Some come out of the box and they are spot on, but most require user adjustment before the cabinet is ready for use. Your target temperature should be between 60-70F. Low 60s is fine.  Anything 55F and under will slow the cigar aging process down.  Please note these cabinets work on a humidity and temperature range and do not keep at a precise static number all day.  They have cooling, heating and humidification systems engaging and disengaging and as a result this creates a push pull affect where you will see peaks and valleys in temperature and humidity throughout the day.  The goal here is to keep your values on average between 60-70% RH and 60-70F.  Slight deviations from these values are fine as long as the cabinet is spending most of its time in these ranges.   Why excessive cooling can sometimes occur: Consistently low temperatures arise when the cabinet’s de-humidification process runs too often.  The de-humidification process is active when the [water droplet icon with an X through it] shows on the cabinet’s screen.  When this icon illuminates, the cabinet will activate the cooling compressor to DRY out the interior to achieve the user’s set humidity number.  The cooling compressor is not only in place to LOWER TEMPERATURE but it is also in place to LOWER HUMIDITY.   This icon WILL ONLY SHOW when the READ humidity value displayed on screen is HIGHER than the SET value.   Example: If settings are:   64F and 64% And the READ DISPLAY value is 50F and 69%   This is what will happen: The programming is set to go after humidity as priority over temperature.  This means cabinet will ignore the user’s temperature setting and run the de-humidification process (which is the “drying out” of the interior) to LOWER the READ DISPLAY humidity of (69%) down until it reaches the SET value (64%).  As this process runs, humidity will fall along with temperature.  Once SET humidity is achieved, the de-humidification icon will disappear and the drying/cooling process will stop.  The more de-humidification cycles that run, the cooler your cabinet will become.  Shorten the frequency or reduce the number of cycles and your average temperatures will GO UP.   Solution: There are a number of way to reduce the number of de-humidification cycles.   Easiest solutions (recommended to try these first) 1)      Empty the water reservoir tank completely.  Don’t worry - when the cabinet’s compressor runs, it often forms condensation on the water resistant walls.  This within itself is enough to keep moisture levels within your cabinet in check without the need to add water to your tank.  By getting rid of the water, you will reduce the frequency of de-humification cycles.  Less cycles = Warmer average temperatures.  Water can always be added later if needed. 2)      Raise set humidity value to 2 points higher than your current setting.  By raising the SET humidity value some, the de-humidification process will not have to run as long to reach the SET value.   If a 2 point increase is not enough, you can raise the setting by another 2 points.   These adjustments may resolve your temperature issues completely or help raise your temperature some.  After these steps, If you are still not within your target range, you will need to proceed to Step 3 (Calibrating your humidity sensor)   3)      Calibrating your humidity sensor.  The goal here is to adjust the sensor screw to force the cabinet control screen to display a LOWER humidity number.  By doing this, the cabinet will think it is dry inside and thus not call on the de-humidification process as often.  Your target is to LOWER the humidity number shown on the screen by approximately 7 points.   Calibrating the Hygrometer/Humidity Sensor: Your cabinet is equipped with a humidity sensor built-in to the left interior side wall about ¾ of the way up front the base of the unit. The sensor is recessed into a small opening measuring approximately 2.5 x 1.5 inches in size and is intentionally left open for improved accuracy.

    This sensor is responsible for displaying the relative humidity value on the digital display panel.  Calibrating the sensor will NOT ADD moisture or DRY OUT the interior of your cabinet!  This step is only FORCES the panel to show your desired humidity value and will help with de-humidification process frequency.   To calibrate, you will need to remove the black sensor cover (the cover has 2 holes which are finger pulls).  Using your thumb and pointer finger, carefully pull the cover from the wall and set the cover aside.  It snaps off easily and pops back in place by lining up the tabs and pressing it back in place.  The sensor should now be visible.  You will need to adjust a small silver screw that is on the surface of a small blue box.  The blue box is located on the humidity sensor board and measures (1cm x 1cm in size).  Determine if you have enough space to reach the silver calibration screw using a small flat head screwdriver.  If you cannot reach the screw, the sensor board will need to be carefully removed from the wall with a Phillips screw driver. There is a single standard sized Philips head screw that secures the entire board to the wall.   Once the screw is removed, you can then pull the small sensor board toward you for easier access (exercise care as the sensor is attached by two wires).  These wires will remain attached during the calibration process.  With the cabinet powered on (calibration cannot be done with the unit powered off) hold the board by its edge and adjust the screw (power to the board is only 12 volts and can be handled while the unit is running).   With a precision flathead screwdriver and with the screw facing up, turn the screw CLOCKWISE a full 360 degree turn (12 o’clock all the way back around to 12 o’clock).   After the adjustment, close the cabinet door and please allow up to 5-10 minutes for the display to reflect the changes.  See if the HUMIDITY on cabinet control panel display goes up or down.  If no change, continue to adjust with full 360 degree turns as needed.  Do 6-10 rounds of full turns.  If no movement, do another 6-10 rounds of the same with HALF turns (12 o’clock to 6’oclock). If you find that the value is INCREASING or staying the same, then you need to go back COUNTER CLOCKWISE using the same process.  Reattach sensor board once desired value reached.   NOTE: Due to the natural moisture given off by your skin, humidity values may surge upward when your hand is close to the sensor board. Levels will stabilize in a minute or two after your hand is pulled away.  Deviations between hygrometer readings are normal and it is very difficult to perfectly match the humidity value from one device to another.  When calibrating or setting your humidity and temperature numbers, the idea is to get the cabinet dialed in to the best balance of temperature, and humidity so that your climate is in acceptable range.  There isn’t a perfect rule.  Although we would like to use the values on the humidity and temperature display as the rule, these numbers are just arbitrary and should only be used as a guide.     Bottom line, it all comes down to how your cigar smokes and feels.  Once you find the settings that keep your cigars the way you want them, those are the settings you should lock in and stay with.

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